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The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Expedite Aviation English is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
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You may purchase online courses or tutoring sessions from this Web site by using any one of the payment options including PayPal or Stripe. Expedite Aviation English reserves the right to change its payment procedures at any time without prior notice to you. Virtual class students must attend the Introductory Lesson prior to the beginning of class. Purchases made for virtual classes will NOT be refunded after the date and time of the Introductory Lesson. Refunds for Success in ICAO Testing Conferences will not be given one week before the on-site conference. Students must provide 24 hours notice to receive an excused absence for a virtual class session. Classes can be made up in future months or at the discretion of the instructor. No credit or refund will be given for missed classes. Students are able to view the class recordings for any missed classes.
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To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- A course which has already begun and some personal emergency has occurred either on the part of the student or the instructor.
- A live workshop for which a non-refundable deposit has been paid.
Once your return request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund within 2-5 business days.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please check PayPal and Stripe for their processing time.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded. Sale items cannot be refunded..
Contact us at firstname.lastname@example.org for questions related to refunds and returns.